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CONTACT US – TRAVEL INSURANCE

I need to make a change to my policy

It’s quick and easy to change policy details like your name, email address or marketing preferences.

Travel insurance customer service

We are here to help, online or over the phone.

Call us on

0800 056 9200

or 01843 343 203

We are closed | 08:30am to 06:00pm

Mon-Fri – 8:30am-6:00pm
Sat – 8:30am-5:00pm
Sun – Closed

Log in to MySaga

I want to renew my policy

Call us to renew your policy or view your renewal invite in MySaga.

Annual travel insurance renewals

Call us to renew your policy or chat with us online if you have any questions.

Call us on

0800 904 7764

or 01843 343 204

We are closed | 08:30am to 06:00pm

Mon-Fri – 8:30am-6:00pm
Sat – 8:30am-5:00pm
Sun – Closed

Log in to MySaga

I need advice before I travel or while abroad

We offer advice prior to travel on a variety of holiday needs such as:

Visa and entry permits you may need
Vaccination requirements and where you can get them done
Which currencies to take with you and much more.

Travel advice service

Advice on a range of travel topics before and during your holiday.

Call us on

0800 092 2124

or +44 1444 442 107

Open 24 hours a day
7 days a week

Holiday checklist

I need medical help or repatriation

If you are unfortunate enough to need emergency medical help while abroad, please call us first.

Emergency medical help abroad

Call us any time of day or night, or start your claim online.

Call us on

+44 1444 442 105

or 0800 092 2101

Open 24 hours a day
7 days a week

Claim online

My passport is lost or stolen

For advice on how to replace lost or stolen passports.

Lost or stolen passports

Call us any time of day or night, or start your claim online.

Call us on

+44 1444 442 105

or 0800 092 2101

Open 24 hours a day
7 days a week

Claim online

I need to claim for cancellation, personal belongings or something else

For holiday cancellation, lost or stolen belongings and all other travel insurance claims.

Cancellation, belongings and all other claims

Call us Monday to Friday between 9am and 5pm, or start your claim online.

Call us on

0800 092 2099

or +44 1444 442 106

Closed | 09:00am to 05:00pm

Mon-Fri – 9:00am-5:00pm
Weekends – Closed

Claim online

I have Saga Select travel insurance and need medical help or repatriation

If you are a Saga Select travel insurance customer and are unfortunate enough to need emergency medical help while abroad, please call us first.

Emergency medical help abroad

Saga Select customers call us any time of day or night, or start your claim online.

Call us on

+44 1444 442 140

or 0800 092 2346

Open 24 hours a day
7 days a week

Claim online

I have Saga Select travel insurance and my passport is lost or stolen

For advice on how to replace lost or stolen passports for Saga Select travel insurance customers.

Lost or stolen passports

Saga Select customers call us any time of day or night, or start your claim online.

Call us on

+44 1444 442 140

or 0800 092 2346

Open 24 hours a day
7 days a week

Claim online

I need to claim on my Saga Select Travel Insurance for cancellation or something else

For Saga Select travel insurance customers who need to claim for cancellation and all other claims.

Cancellation and all other claims

Saga Select customers call us Monday to Friday between 9am and 5pm, or start your claim online.

Call us on

0800 092 2344

or +44 1444 442 141

Closed | 09:00am to 05:00pm

Mon-Fri – 9:00am-5:00pm
Weekends – Closed

Claim online

I want to get a travel insurance quote

The quickest and easiest way to get a quote is online.

I want to view my policy documents

You can easily view your policy documents in your MySaga account.

Log in to MySaga

I need to inform you that a loved one has passed away

If a loved one has passed away, and you need assistance amending/cancelling a policy or would like mailings to be stopped, our dedicated team are here to help.

Bereavement service

Call us or if you'd prefer us to call you, simply fill out our call back request form. See our bereavement service page for more information.

Call us on

0800 092 3816

Closed | 09:00am to 05:00pm

Mon-Fri – 9:00am-5:00pm
Sat-Sun – Closed

Log in to MySaga

Find out more

FAQs