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Happy mature couple searching for the right car in a showroom.

COVER NOTE FOR CAR INSURANCE

When you purchase a car insurance policy, you receive a certificate of insurance, which serves as proof of coverage and allows you to drive legally. However, there can sometimes be delays in issuing this certificate. When this happens, insurers provide a cover note.

But what exactly is a cover note? Can it serve as proof of insurance if you don’t have the official documents yet? We answer all your cover note questions right here.

What is a cover note?

A cover note is a temporary vehicle insurance document that serves as proof of insurance until your official documents arrive. Insurers typically issue cover notes when there’s a delay between purchasing your policy and receiving your motor insurance certificate.

With a cover note, you can legally drive on public roads while waiting for your official documents, as long as your vehicle is taxed and has a valid MOT.

What’s the difference between a cover note and a certificate of insurance?

A cover note functions similarly to a certificate of motor insurance but is valid for a shorter duration. Here are the main differences between the two:

Cover note

  • Temporary document until you get your certificate of insurance

  • Lasts between 30 and 60 days, or until you receive your certificate of insurance

  • Only includes basic information

Certificate of motor insurance

  • Fully underwritten certificate of insurance detailing the exact terms of your policy

  • Lasts the full term of your insurance policy

  • Includes all details relating to your car insurance policy

What does a cover note include?

Typically, you’ll find that a cover note includes similar information to what you’d find on your official motor insurance certificate:

  • Policyholder’s name
  • Car registration/number plate
  • Named drivers
  • Expiry date
  • Policy number
  • Special conditions

When should a cover note be issued?

Some insurers don’t issue cover notes, opting instead to send an email confirmation of your insurance policy. However, for those that do, cover notes may be issued in the following situations:

  • Phone or postal applications: Applying for car insurance via phone or post can take longer to process, delaying your certificate of insurance being issued.
  • Policy amendments: When you make changes to your policy, such as adding a new named driver, a cover note may be provided until the amendments are processed.
  • Risk assessment: If the insurer needs to evaluate your insurance risks more closely before offering a full policy.
  • Application delays: Occasionally, delays in processing your application may occur. In such cases, a cover note is issued to ensure you can get on the road sooner.

How to obtain a cover note

When you purchase over 50s car insurance from Saga, we’ll let you know if we’re sending you a cover note. A cover note will only be issued if your certificate of motor insurance isn’t available. You will receive the document via email, or you can download it by logging into your Saga account.

Who are Saga's car insurance policies underwritten by?

Saga’s car insurance policies, exclusively for people over 50, are unique products designed by us specifically for our customers. They are underwritten by a number of carefully selected insurers that provide high standards of quality and service.

Get a quote for Saga Car Insurance today

Cover note FAQs

When will I get my cover note?

You should receive your cover note via email within 24 hours of purchasing your insurance policy. If you don’t receive it, log into the insurance company’s website or app to download the document. If the cover note is sent by post, it should arrive within five working days.

How long does a cover note last?

The length of time a cover note lasts depends on your insurance provider. However, most are usually valid for 30 days, with a maximum cover period of 60 days.

What should I do if my cover note expires before I receive full documentation?

If your cover note expires before you receive your insurance documents, you may be able to request an extension from your insurer. It’s rare for this to happen, but if it does, contact your provider immediately.